Privacy Policy

Effective Date: July 29, 2026

Rivas Logistics LLC ("Rivas Logistics," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when using our website and services.

Information We Collect

We may collect the following information:

Name
Company name
Phone number
Email address
Shipping and delivery information
Any information you voluntarily provide through our website, phone, email, or text message

How We Use Your Information

We use your information to:

Coordinate freight transportation services
Schedule pickups and deliveries
Provide shipment updates
Respond to customer inquiries
Send operational communications regarding your shipments
Improve our services

Information Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes.

We may share your information with carriers, customers, service providers, or government agencies only when necessary to provide transportation services or when required by law.

SMS Communications

If you provide your mobile phone number, you agree to receive text messages related to:

Shipment updates
Pickup scheduling
Delivery notifications
Appointment confirmations
Customer support

SMS consent is not shared with third parties or affiliates for marketing purposes.

You may opt out of receiving SMS messages at any time by replying STOP.

For assistance, reply HELP or contact us using the information below.

Data Security

We use reasonable administrative and technical safeguards to help protect your information from unauthorized access, disclosure, or misuse.

SMS Terms & Conditions

By providing your mobile phone number and opting in to receive SMS messages from Rivas Logistics LLC, you consent to receive text messages related to your business relationship with us.

Types of Messages

You may receive SMS messages regarding:

Shipment status updates
Pickup and delivery scheduling
Appointment confirmations
Dispatch coordination
Customer support
Requests for shipping documentation

Message Frequency

Message frequency varies depending on your shipments and communications with Rivas Logistics LLC.

Message and Data Rates

Message and data rates may apply based on your wireless carrier's plan.

Opt-Out

You may opt out of receiving SMS messages at any time by replying STOP to any text message.

Contact Us

Rivas Logistics LLC

Phone: 678-819-4999

Email: hendic.rivas@rivaslgx.com

Website: https://rivaslgx.com